A Message from Your Charleston Orthodontist about Coronavirus

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3/16/2020

Dear friends,

We’re sure you are as tired of hearing about the coronavirus as we are, but we wanted to make you aware of what we are doing to help prevent spreading it, and ask you to do your part as well.

What we’re doing to keep patients and staff safe from Coronavirus

In addition to the OSHA standards we uphold on a regular basis for sterilizing and disinfecting the office, we are now doing the following:

  • Regularly disinfecting the waiting room and front desk
  • Wiping down doorways, light switches, faucets, keyboards, and door knobs throughout the day
  • Increasing weekly deep cleanings of all locations
  • Wearing our masks throughout patient appointments instead of just during procedures
  • Requesting that patients with symptoms or temperatures over 100 reschedule
  • Asking patients and their families to wash or sanitize their hands when they enter the office
  • Requiring staff to stay home if they have any symptoms or a fever, and ensuring they have the information they need to stay healthy
  • Closely following the latest guidance from the CDC, WHO, local government and public health agencies

How you can help keep COVID-19 from spreading

To help keep our staff and other patients safe, we respectfully request the following:

  • If you or your children have any symptoms or a temperature over 100, please contact us to reschedule your appointment
  • If you have traveled outside of the U.S., please consider rescheduling your appointment
  • Please use the hand sanitizer provided or wash your hands thoroughly in the restroom upon arrival
  • Please keep a safe distance from others in our reception area
  • Please cough or sneeze into your elbow rather than your hand

Our patients are like family to us, and we will continue to do everything we can to provide quality treatment in a clean, safe environment. If you have any questions, please do not hesitate to contact us.

Was able to get an appointment and speak with Dr. Patel and start my daughters treatment plan. He explained what she needed and gave an estimate on how long he thought it would take. I was able to get a discount and make installments for her braces. They also were able to get her braces placed on the same day we started the contract. The woman who explained the contract was very nice and explained everything for me as well. The place was clean 🧼 and relaxing. Staff was pleasant.Bonus Mrs. Penny was still there and she’s amazing and is always welcoming and smiling ☺️

K.C. Google

Wonderful atmosphere, two rounds of braces with the company, and all of them are so friendly and overall amazing. Highly recommend!

S.V. Google

Dr Lee is so thorough and friendly. I had Invisalign here and brought my daughter here too for her braces!

K.A. Google

I cant not remember her name but she knows who she is… my son and I came for a consultation for my son to get braces AGAIN…. Side note… I have this thing where his name is pronounced incorrectly alot of time and often when I correct others they catch a attitude and get highly offended… I want to say thank you for correcting yourself with pronuncing his name but not only that.. that just set the tone for the appointment…. Everything she did was personable… I didnt feel pressured to hurry into an agreement for his braces, I also had my younger som my babyboy with me and you know that 3 years old can get kind of touchy and like to adventure off sometimes….. she made me feel very comfortable even when he was “being a kid” it was like he could do no wrong and you know it came from a genuine place ….. Im sooooo sorry I can not remember her name to recognize her but she knows who she is and thank you!!! The little things matter more than you think and just from that experience it made me decide even more like yeaaaaaaaa this is the place to be because just from that experience, I know they are going to take care of my oldest especially with his smile!! See you guys soon for our next appointment

A.M. Google

We love Charleston Orthodontics. The staff is AWESOME. So accommodating and friendly. Made the braces experience for both our kids super smooth. They even knew to give them sunglasses to wear when they came in because their futures are so bright. (Sorry. I’m a dad. I don’t know how to turn the dad jokes off.)

B.D. Google

749

Total Reviews

5

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